General Terms and Conditions
This website is managed by Bela Paris. Throughout the site, the terms “we,” “us,” and “our” refer to Bela Paris. Bela Paris offers this website, including all information, tools, and services available on this site, to you, the user, provided that you accept all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you participate in our "Service" and agree to be bound by the following general terms and conditions ("Terms of Service", "Terms"), including any additional terms and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or content contributors.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree with all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are deemed an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to regularly check this page for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.
Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Article 1 – Definitions
For the purposes of these Terms and Conditions:
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Cooling-off period: The period within which the consumer may exercise their right of withdrawal.
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Consumer: A natural person who is not acting in the course of a profession or business and who enters into a distance contract with Bela Paris.
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Day: Calendar day.
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Continuous transaction: A distance contract relating to a series of products and/or services, with the delivery and/or purchase obligations spread over time.
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Durable medium: Any means that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unchanged reproduction of the stored information.
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Right of withdrawal: The ability of the consumer to withdraw from the distance contract within the cooling-off period.
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Entrepreneur: Bela Paris, who offers products and/or services to consumers remotely.
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Distance contract: A contract concluded between Bela Paris and the consumer within the framework of an organized system for the distance sale of products and/or services, exclusively using one or more means of distance communication up to and including the conclusion of the contract.
Article 2 – Identity of Bela Paris
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Email address: support@bela-paris.com
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Business name: Bela Paris
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Chamber of Commerce registration number: 94158088
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Address: Zoete Veenstraat 7, Aalsmeer, the Netherlands
Article 3 – Applicability
These general terms and conditions apply to every offer made by Bela Paris and to every distance contract and order between Bela Paris and the consumer. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is reasonably not possible, it will be indicated before the distance contract is concluded that the general terms and conditions can be viewed with Bela Paris and will be sent to the consumer free of charge upon request.
If the distance contract is concluded electronically, in deviation from the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable medium.
Article 4 – The Offer
If an offer has a limited validity period or is subject to conditions, this will be clearly stated in the offer. The offer is non-binding. Bela Paris is entitled to modify and adjust the offer.
The offer contains a full and accurate description of the offered products and/or services. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If Bela Paris uses images, these are a truthful representation of the offered products and/or services.
All images, specifications, and data in the offer are indicative and cannot be grounds for compensation or the dissolution of the agreement. Images of products are a truthful representation of the offered products. Bela Paris cannot guarantee that the displayed colors exactly match the actual colors of the products.
Article 5 – The Agreement
The agreement is concluded at the moment the consumer accepts the offer and meets the conditions set forth. If the consumer has accepted the offer electronically, Bela Paris will promptly confirm the receipt of the acceptance of the offer electronically. Until Bela Paris confirms the receipt of this acceptance, the consumer can dissolve the agreement.
Each agreement is concluded under the suspensive condition of sufficient availability of the relevant products.
Article 6 – Right of Withdrawal
When purchasing products, the consumer has the possibility to dissolve the agreement without providing reasons within 30 days. This reflection period starts the day after the consumer receives the product or a representative designated by the consumer and known to Bela Paris.
Article 7 – Costs in Case of Withdrawal
If the consumer exercises their right of withdrawal, the cost of returning the products will be at the consumer's expense. If the consumer has paid an amount, Bela Paris will refund this amount as soon as possible, but no later than 30 days after the withdrawal.
Article 8 – Exclusion of the Right of Withdrawal
The entrepreneur can exclude the consumer's right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if Bela Paris has clearly stated this in the offer, at least in time before the agreement is concluded.
Article 9 – The Price
The prices of the offered products and/or services will not be increased, except for price changes due to changes in VAT rates.
Article 10 – Conformity and Warranty
Bela Paris guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, and the reasonable requirements of soundness and/or usability.
Article 11 – Delivery and Execution
Bela Paris will execute accepted orders with due speed, but no later than within 30 days, unless the consumer has agreed to a longer delivery period. If delivery is delayed or an order cannot be fulfilled, the consumer will be notified of this no later than 30 days after placing the order.
Article 12 – Duration Transactions
The consumer can terminate an agreement entered into for an indefinite period that involves the regular delivery of products or services at any time, subject to the agreed termination rules and a notice period of no more than one month.
Article 13 – Payment
Unless otherwise agreed, the amounts owed by the consumer must be paid within 7 working days after the start of the reflection period.
Article 14 – Complaints Procedure
Complaints about the performance of the agreement must be submitted in full and clearly described to Bela Paris within 7 days after the consumer has discovered the defects.
Article 15 – Disputes
Only Dutch law applies to agreements between Bela Paris and the consumer to which these general terms and conditions apply.
Article 16 – Contact Information
Questions about the Terms of Service can be sent to us at support@bela-paris.com.
